{"id":110,"date":"2025-05-08T12:25:24","date_gmt":"2025-05-08T12:25:24","guid":{"rendered":"https:\/\/dwseu1locmweb01\/gy\/?page_id=110"},"modified":"2025-05-19T11:10:28","modified_gmt":"2025-05-19T11:10:28","slug":"acceptable-use-policy","status":"publish","type":"page","link":"https:\/\/onecommgroup.com\/gy\/acceptable-use-policy\/","title":{"rendered":"Acceptable Use Policy"},"content":{"rendered":"<p>&nbsp;<\/p>\n<div class=\"condition-section\">\n<div class=\"heading-wrapper\">\n<h3 class=\"heading h-md text-center headline-box-area\">Acceptable Use Policy<\/h3>\n<p class=\"details\"><strong>1. Purpose.<\/strong><\/p>\n<p class=\"details\"> The purpose of the ONE Communications (Guyana) Inc. and its affiliates and<br \/>\nsubsidiaries (hereinafter collectively referred to as \u201cONE\u201d) Acceptable Use Policy (\u201cAUP\u201d) is to<br \/>\nestablish acceptable practices regarding the use of ONE\u2019s various telecommunication services offered by<br \/>\nONE (individually \u201cthe Service\u201d and collectively \u201cthe Services\u201d)\u00a0in order to protect the<br \/>\nconfidentiality, integrity and availability of information created, collected, and maintained.This AUP<br \/>\napplies to ONE\u2019s services that (i) provide or include access to the Internet, including Warp Drive<br \/>\nservices, hosting services, or are provided over the Internet or wireless data networks (collectively,<br \/>\n\u201cBroadband Service\u201d), (ii) provide or include access to the public telephone switching network,<br \/>\nincluding business lines, residential lines, PRIs and voicemail (collectively, \u201cVoice Services\u201d), and<br \/>\n(iii) provide or include communications services through cloud-based services, including hosted PBXs,<br \/>\ncontact center services and cloud-based voicemail.<\/p>\n<p class=\"details\"><strong>2. General.<\/strong><\/p>\n<p class=\"details\">This AUP shall be applicable to all the Services provided to the Customer<br \/>\nby ONE. By using the Services (defined as any telecommunication services provided by ONE), the Customer<br \/>\nagrees to comply with the terms of this AUP and to be responsible for all users utilizing the Services.<br \/>\nONE reserves the right to change or modify the terms of the AUP at any time, effective when a revised<br \/>\nversion of the AUP is provided to Customer or when posted on ONE\u2019s website, whichever is earlier. The<br \/>\nCustomer&#8217;s use of the Services after changes to the AUP are posted shall constitute acceptance of any<br \/>\nchanged or additional terms. You, the customer, must comply with this AUP. Your failure to do so could<br \/>\nresult in the suspension or termination of your Service subscription(s). If you do not agree to comply<br \/>\nwith this AUP, you must immediately stop all use of the Service and notify ONE so that we can close your<br \/>\naccount<\/p>\n<p class=\"details\"><strong>3. Illegal Use Prohibited.<\/strong><\/p>\n<p>\u00a0<\/p>\n<p class=\"details\">The Services and ONE\u2019s network may be used only for<br \/>\nlawful purposes. Access, transmission, distribution, storage or export of any material in violation of<br \/>\nany applicable law or regulation is prohibited.<\/p>\n<p>In general, this AUP prohibits uses and activities involving the Services that are illegal, infringe<br \/>\nthe rights of others, or interfere with or diminish the use and enjoyment of the Service(s) by others.<\/p>\n<p>No user of the Service may, individually or in combination with another:<\/p>\n<ul>\n<li>restrict, inhibit, or otherwise interfere with the ability of any other person, regardless of<br \/>\nintent, purpose or knowledge, to use or enjoy the Service(s) (except for safety and security functions<br \/>\nsuch as parental controls, for example), including, without limitation, posting or transmitting any<br \/>\ninformation or software which contains a worm, virus, or other harmful feature, or generating levels<br \/>\nof traffic sufficient to impede others\u2019 ability to use, send, or retrieve information;<\/li>\n<li>restrict, inhibit, interfere with, or otherwise disrupt performance of the Service or cause a<br \/>\nperformance degradation, regardless of intent, purpose or knowledge, to the Service or any ONE\u2019s (or<br \/>\nONE\u2019s Suppliers) host, server, backbone network, node or service;<\/li>\n<li>resell the Service or otherwise make available to anyone outside the Premises the ability to use the<br \/>\nService (for example, through Wi-Fi or other methods of networking), in whole or in part, directly or<br \/>\nindirectly;<\/li>\n<li>interfere with computer networking or telecommunications service to any user, host or network,<br \/>\nincluding, without limitation, denial of service attacks, flooding of a network, overloading a<br \/>\nservice, improper seizing and abusing operator privileges, and attempts to \u201ccrash\u201d a host; and<\/li>\n<li>accessing and using the Service with anything other than a ONE assigned Internet Protocol (\u201cIP\u201d)<br \/>\naddress.<\/li>\n<\/ul>\n<p class=\"details\"><strong>4. Intellectual Property Rights of Others.<\/strong><\/p>\n<p class=\"details\">\u00a0The Services shall not be used to<br \/>\npublish, submit\/receive, upload\/download, post, use, copy or otherwise reproduce, transmit, re-transmit,<br \/>\ndistribute or store any content\/material or to engage in any activity that infringes, misappropriates or<br \/>\notherwise violates the intellectual property rights or privacy or publicity rights of any individual,<br \/>\ngroup or entity, including but not limited to any rights protected by any copyright, patent, trademark<br \/>\nlaws, trade secret, trade dress, right of privacy, right of publicity, moral rights or other<br \/>\nintellectual property right now known or later recognized by statute, judicial decision or regulation.<\/p>\n<p class=\"details\"><strong>5. Material or Content.<\/strong>.<\/p>\n<p class=\"details\">\u00a0The Services shall not be used to host, post, transmit,<br \/>\nor re-transmit any content or material (or to create a domain name or operate from a domain name), that<br \/>\nharasses, threatens the health or safety of others, is obscene, or defamatory.<\/p>\n<p class=\"details\"><strong>6. Email and Usenet Abuse.\u00a0<\/strong><\/p>\n<p class=\"details\">The Services shall not be used to send unsolicited<br \/>\nmail messages, including, without limitation, commercial advertising and informational announcements. A<br \/>\nuser shall not use another site&#8217;s mail server to relay mail without the express permission of the site.<\/p>\n<p>The Services shall not be used to post the same or similar message to one or more newsgroups (excessive<br \/>\ncross-posting or multiple-posting, also known as &#8220;SPAM&#8221;).<\/p>\n<p>The Services shall not be used to transmit a forged TCP-IP packet header, or any part of the header<br \/>\ninformation, in an email or a newsgroup posting.<\/p>\n<p class=\"details\"><strong>7. Security.<\/strong><\/p>\n<p class=\"details\">The Services shall not be used to violate the security of ONE or any<br \/>\nparties\u2019 networks. Examples of security violations include, without limitation, the following:<\/p>\n<p>Interference with service to any user, host or network including, without limitation, deliberate<br \/>\nattempts to overload a system, mailbombing, flooding and broadcast attacks;<\/p>\n<p>Unauthorized access (e.g., \u201chacking\u201d) to or use of data, systems or networks, including any attempt to<br \/>\nprobe, scan or test the vulnerability of a system or network or to breach security or authentication<br \/>\nmeasures without express authorization of the owner of the system or network; or;<\/p>\n<p>Unauthorized monitoring of data or traffic on any network or system without express authorization of<br \/>\nthe owner of the system or network.<\/p>\n<p class=\"details\"><strong>8. Other Prohibited Uses.<\/strong><\/p>\n<p class=\"details\"> The Services shall not be used for commercial by-pass of<br \/>\nONE\u2019s international switching facilities or for interconnection to the public switched telephone network<\/p>\n<p>The Services shall not be used in a manner which contravenes the terms and conditions of the service<br \/>\nagreement between the parties and any license, concession or authorization granted to ONE.<\/p>\n<p>The Services shall not be used contrary to recognized Internet Protocols.\n<\/p>\n<p class=\"details\"><strong>9.Third Party Rules<\/strong><\/p>\n<p class=\"details\">Users may have access through the GTT+ Network and Services to search engines, subscription web<br \/>\nservices, chat areas, bulletin boards, web pages or other services that promulgate rules, guidelines or<br \/>\nagreements to govern their use. Users must adhere to any such rules, guidelines, or agreements<\/p>\n<p>The Services shall not be used in a manner which contravenes the terms and conditions of the service<br \/>\nagreement between the parties and any license, concession or authorization granted to ONE.<\/p>\n<p>The Services shall not be used in a manner that interferes with or adversely affects any other service<br \/>\nprovided by ONE.<\/p>\n<p>The Services shall not be used to route any traffic or affect transmission by a route other than that<br \/>\nauthorized and approved by ONE for the purpose of providing the Services.<\/p>\n<p>Users are prohibited from fraudulently evading any charge payable to ONE for the Services.<\/p>\n<p>Users shall not circumvent or alter the processes or procedures to measure time, bandwidth utilization,<br \/>\nor other methods to document use Services.<\/p>\n<p>Any other inappropriate activity or abuse of the Service (as determined by us in our sole discretion),<br \/>\nwhether specifically listed in this AUP, Terms of Use or Privacy Policy, may result in suspension or<br \/>\ntermination of the User&#8217;s access to and use of the Service.<\/p>\n<p>&nbsp;<\/p>\n<p>ONE\u2019s Acceptable Use Policy applies to ONE\u2019s plans and all ONE\u2019s Services. ONE may take action if ONE<br \/>\nconsiders your use to be in breach of the Acceptable Use Policy.\u00a0 Please ensure that you have read<br \/>\nand understood our Acceptable Use Policy, which forms part of our terms and conditions and is published<br \/>\nby ONE on its website.<\/p>\n<p class=\"details\"><strong>10. Violation<\/strong><\/p>\n<p class=\"details\">ONE RESERVES THE RIGHT, NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THE TERMS AND CONDITIONS OF SERVICE<br \/>\nSPROVIDED BY ONE AND WITHOUT NOTICE, TO SUSPEND OR TERMINATE THE SERVICES UPON THE FIRST OR ANY<br \/>\nSUBSEQUENT VIOLATION OF THE TERMS OF THIS AUP.<\/p>\n<p>INDIRECT OR ATTEMPTED VIOLATIONS OF THE POLICY, AND ACTUAL OR ATTEMPTED VIOLATIONS, BY CUSTOMER, ITS<br \/>\nEND USERS OR THIRD PARTIES ON BEHALF OF THE CUSTOMER OR AN END USER OF THE CUSTOMER SHALL BE CONSIDERED<br \/>\nVIOLATIONS OF THE POLICY BY THE CUSTOMER.<\/p>\n<p>A VIOLATION OF THE AUP BY THE CUSTOMER, AN END USER OF THE CUSTOMER OR THIRD PARTIES ON BEHALF OF THE<br \/>\nCUSTOMER OR AN END USER OF THE CUSTOMER ARE A MATERIAL BREACH AND DEFAULT OF THE APPLICABLE SERVICE<br \/>\nAGREEMENT BETWEEN ONE AND CUSTOMER.<\/p>\n<p class=\"details\"><strong>11.Third Party Rules <\/strong><\/p>\n<p class=\"details\">Users may have access through the ONE Network and Services to<br \/>\nsearch engines, subscription web services, chat areas, bulletin boards, web pages or other services that<br \/>\npromulgate rules, guidelines or agreements to govern their use. Users must adhere to any such rules,<br \/>\nguidelines, or agreements.<\/p>\n<p class=\"details\"><strong>Privacy <\/strong> <\/p>\n<p class=\"details\">As the Internet is an inherently open and insecure means of communication, any<br \/>\ndata or information a User transmits over the Internet may be susceptible to interception and<br \/>\nalteration. Subject to our Privacy Policy, we make no guarantee regarding, and assume no liability for,<br \/>\nthe security and integrity of any data or information a User transmits via the Service or over the<br \/>\nInternet, including any data or information transmitted via any server designated as &#8220;secure.&#8221;<\/p>\n<p class=\"details\"><strong>Legal<\/strong><\/p>\n<p class=\"details\">The use of the ONE\u2019s Network by a customer of ONE is subject to the terms and conditions of any<br \/>\nagreements entered by such customer with ONE. This Acceptable Use Policy is incorporated into such<br \/>\nagreements by reference.<\/p>\n<p class=\"details\">This AUP is governed by the laws of Guyana.<\/p>\n<p class=\"details\"><strong>Limitation of Liability and Indemnification<\/strong><\/p>\n<p class=\"details\">ONE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES,<br \/>\nINCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF BUSINESS OR BUSINESS OPPORTUNITY, LOSS OF USE,<br \/>\nETC., EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ONE SHALL NOT BE LIABLE FOR ANY DIRECT OR<br \/>\nACTUAL DAMAGES, EXCEPT TO THE EXTENT SPECIFIED IN A WRITTEN OR ELECTRONIC AGREEMENT ENTERED INTO BETWEEN<br \/>\nONE\u00a0AND ITS CUSTOMER. OTHER LIMITATIONS OF LIABILITY ARE INCLUDED HERE BY REFERENCE INCLUDING THE<br \/>\nTERMS OF USE AND PRIVACY POLICY OF THE ONE.<\/p>\n<p>ONE MAKES NO WARRANTIES OR REPRESENTATIONS HEREIN, EITHER EXPRESS OR IMPLIED, CONCERNING THE NETWORK,<br \/>\nAND EXPRESSLY DISCLAIMS WARRANTIES OF FITNESS FOR A PARTICULAR USE OR PURPOSE, THE WARRANTY OF<br \/>\nMERCHANTABILITY AND ANY OTHER WARRANTY IMPLIED BY LAW.<\/p>\n<p class=\"details\"><strong>Indemnity<\/strong><\/p>\n<p class=\"details\">You agree to indemnify, defend, and hold ONE, its subsidiaries, affiliates, parent company, officers,<br \/>\ndirectors, employees, agents, licensors, consultants, suppliers, and any third- party Web site providers<br \/>\nharmless from and against all claims, demands, actions, liabilities, losses, expenses, damages, and<br \/>\ncosts, including actual attorneys&#8217; fees, resulting from your violation of this AUP, misuse or abuse of<br \/>\nthe Services, or your infringement, or infringement by any other user of your account, of any<br \/>\nintellectual property or other right of any person or entity. You will cooperate as fully as reasonably<br \/>\nrequired in ONE\u2019s defense of any claim in this regard. ONE reserves the right to assume the exclusive<br \/>\ndefense and control of any matter otherwise subject to ONE. You agree immediately to notify ONE of any<br \/>\nunauthorized use of your account, or any other breach of security known to you.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Acceptable Use Policy 1. Purpose. The purpose of the ONE Communications (Guyana) Inc. and its affiliates and subsidiaries (hereinafter collectively referred to as \u201cONE\u201d) Acceptable Use Policy (\u201cAUP\u201d) is to establish acceptable practices regarding the use of ONE\u2019s various telecommunication services offered by ONE (individually \u201cthe Service\u201d and collectively \u201cthe Services\u201d)\u00a0in order to protect [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-110","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Acceptable Use Policy | One Communications Guyana<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/onecommgroup.com\/gy\/acceptable-use-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Acceptable Use Policy | One Communications Guyana\" \/>\n<meta property=\"og:description\" content=\"&nbsp; Acceptable Use Policy 1. 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