General
One Communications (USVI) Inc® Service(s) will be provided to you (“you,” “your,” or “Customer”) on the terms and conditions set forth in this Agreement for Services (the Agreement”) and applicable law by the operating company that (i) owns and/or operates the cable television system in your area and/or (ii) is the One Communications Internet service provider (“One Communications,” “we,” “us,” or “our”) and/or (iii) is the One Communications Mobile service provider. Service(s) may include, but are not limited to, One Communications TV+ cable television service (“One Communications TV+”), One Communications Internet service including One Communications WiFi+ (“One Communications Internet”), and One Communications Mobile services including mobile telephone Communications and MiFi data hot spots (each a “Service” and collectively the “Services”). The Service(s) do not include One Communications owned or controlled websites such as One Communicationscomm.vi. Those websites have their own terms of service and policies that are accessible directly from those sites. We may change our prices, fees, the Service(s) and/or the terms and conditions of this Agreement in the future. Unless this Agreement or applicable law specifies otherwise, we will give you thirty (30) days prior notice of any significant change to this Agreement. If you find the change unacceptable, you have the right to cancel your Service(s). However, if you continue to receive Service(s) after the end of the notice period (the “Effective Date”) of the change, you will be considered to have accepted the changes. You may not modify this Agreement by making any typed, handwritten, or any other changes to it for any purpose. Note: This Agreement contains a binding arbitration provision in Section 13 that affects your rights under this Agreement with respect to all Service(s). These terms and conditions are subject to applicable tariffs and service guides.
General Terms And Conditions
1. SUPPLEMENTAL TO THE SUBSCRIBER AGREEMENT
This Supplemental Agreement supersedes all prior agreement written between One Communications and the Subscriber and incorporates by reference the One Communications Terms of Use. An electronic copy of the One Communications Terms of Use can be found on our website: https://onecomm.vi/terms-of-uses..
2. EXPIRY OF SUPPLEMENTAL AGREEMENT
This This Supplemental Agreement shall be effective as of the date stated above and shall remain in effect during the Commitment Period, after which it shall expire.
3. EARLY WITHDRAWAL
In the event the Subscriber elects to withdraw from the Services at any time during the Commitment Period or the Subscriber’s account is terminated by One Communications in accordance with the One Communications General Terms and Conditions, the Subscriber must pay an amount equal to the discount off the retail price and all amounts chargeable on the account up to the time the service is cancelled. If the Subscriber fails to do so by the date specified, One Communications has the right to charge interest on the outstanding balance due at the rate specified in the General Terms and Conditions
4. LOSS OR DAMAGE TO DEVICE
The Subscriber acknowledges that loss of, or damage to, the Device shall not affect and shall have no consequence in respect of the Subscriber’s obligations under this Supplemental Agreement. The Subscriber will still be liable for monthly Service on a lost or damaged Device. Replacement Devices purchased from One Communications will be sold at the retail price unless the Subscriber signs a new Wireless Device Supplemental Agreement.
5. CHANGES TO TERMS
One Communications reserves the right to modify or cancel this offer at any time. One Communications will provide the Subscriber with 30 days’ prior notice if One Communications changes the terms and conditions of this Supplemental Agreement.
NOTICE IMPORTANT INFORMATION IN RESPECT OF YOUR NEW WIRELESS DEVICE
WARRANTY
Your new wireless device has a 90-day warranty. Should a manufacturer’s defect materialize in the product during the 90-day warranty period, One Communications will exchange it with another wireless device of the same, or a similar, make and model (subject to availability). Please keep the original contents and packaging that came with the product (i.e. box, instruction manual, charger, etc.). One Communications shall not be responsible for loss of the wireless device or for repair charges incurred outside the warranty period or for any defects incurred during the 90-day period that are not covered under the warranty. One Communications agrees to replace any wireless accessory that becomes defective within 30 days of purchase (subject to availability). One Communications is not responsible for batteries or devices that are damaged because of failure to observe the correct charging procedure..
NOT COVERED UNDER THE WARRANTY
This warranty does not cover all defects or damage. This warranty does not cover the following
1. Damage resulting from improper use, accident, or neglect.
2. Damage from improper testing and/or operation, unauthorized maintenance and/or installation, adjustment, disassembling, or any alteration or modification of any kind. NOTE: face plate changes void the warranty.
3. Defects or damage occurring to devices whose serial numbers have been removed or made
