Viya Business Solutions proudly announces the launch of Brava, a new business arm dedicated to delivering cutting-edge business solutions and cybersecurity services tailored for the U.S. Virgin Islands (USVI).

Brava is a next-generation solutions provider focused on simplifying business operations through streamlined technology. Its mission is to deliver smart, scalable solutions that empower businesses of all sizes to evolve and adapt in today’s digital environment.

Brava introduces four dynamic areas of expertise:

• Brava Connect – Next-generation connectivity
• Brava Stronghold – Cybersecurity services
• Brava Cloud – Cloud and infrastructure services
• Brava Synergy – Unified collaboration and productivity tools

These services are designed to proactively connect and protect organizations, foster collaboration, enhance network resilience, and drive performance—all while offering globally recognized solutions customized for the USVI market.

Brava is committed to redefining the ICT and cybersecurity landscape through:

• Expertise-Driven Solutions: Backed by Viya Business Solutions’ investment in fiber, 5G, and emerging technologies, Brava pioneers a new era of integrated ICT, cloud, and cybersecurity services tailored to the unique needs of local businesses.
• Business Growth Without Distractions: Brava takes care of complex IT integrations, allowing organizations to focus on core operations and strategic growth without being burdened by technical challenges.
• Tailored, Customer-Centric Approach: Brava’s solutions are customized to meet specific business objectives, enabling clients to stay competitive and resilient in the digital space.

“Becoming Brava is a significant milestone for our business solutions team. The Brava team gives us the opportunity to bring global expertise to our customers while remaining local at our core,” said Philip Corey, Head of Brava USVI. “Our customers will continue doing business with us seamlessly, but now with an exciting upgrade and greater possibilities to drive business efficiency.”

Brava’s CEO, Conor McGowan Smyth, added: “I’ve been involved in the USVI tech and telco sectors for many years and continue to be inspired by the pace of innovation in the region. Brava represents a new business experience—bringing international solutions and global vendor partnerships developed specifically for the USVI’s unique needs.”

Brava is positioned to be a transformative force in the ICT solutions and services industry. It will create new jobs in the cybersecurity and ICT sectors while delivering distraction-free, expertise-driven solutions that empower businesses across the territory.

For more information, visit www.brava.solutions.

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Media Contact

Jennifer Matarangas-King
jking@viya.vi
340-717-5886

Viya proudly congratulates Team Viya for their impressive performance in the Department of Sports, Parks and Recreation’s Government Softball League. In the team’s inaugural season, they not only competed with energy and pride but also made it to the playoffs — a remarkable achievement!

Led by Team Manager Richard Julius, 30 enthusiastic players represented Viya in 18 games this summer, facing off against teams from government departments and semi-autonomous agencies. Julius reflected on the season saying, “It was an honor to practice, play, and win with my colleagues this season. This was the first time we played as Team Viya, and the experience has truly strengthened our bonds both on and off the field. While we didn’t advance past the first round of the playoffs, we’ll regroup, refocus, and return stronger next year.”

Team Captain Bernard Jude, who last played when the company was known as “Innovative,” expressed his excitement at the team’s return: “It’s amazing to see our team revived after twenty years. We came together with a few veterans and many first-time players who gave it their all. I’m incredibly proud of our team for reaching the playoffs in our very first season. We’re already looking forward to next year’s league.”

CEO Geraldine Pitt also shared her admiration: “I’m proud of the members of Team Viya, who have been outstanding ambassadors for our company, demonstrating sportsmanship and team spirit throughout the summer. A special thanks as well to their colleagues and supporters who cheered from the stands at every game.”

Even after their playoff exit, Team Viya remained actively involved in supporting the league and fans. On September 16, 2023, during Fan Appreciation Day, CEO Geraldine Pitt presented two lucky fans with MiFi devices, each including one year of service. The following weekend, during Player Appreciation Day, two Team Viya players also received MiFi mobile hotspots with a full year of service. Altogether, these prizes were valued at over $4,500.

CEO Pitt concluded, “On behalf of Team Viya, we look forward to continued collaboration with the Department of Sports, Parks and Recreation. We are excited to participate in upcoming leagues and to support teams and fans through innovative initiatives that keep us connected to our community.”

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About Viya

Viya is the largest telecommunications provider in the U.S. Virgin Islands (USVI), offering a full suite of telecommunications and entertainment services. Serving both business and residential customers, Viya provides wireline and wireless voice services, fixed and mobile broadband, and cable television over a hybrid fiber-coaxial wireline network and a state-of-the-art 4G LTE wireless network. Viya proudly serves the communities of St. Croix, St. Thomas, and St. John.

Viya, the leading telecommunications provider in the U.S. Virgin Islands, is pleased to announce the opening of a new authorized dealer location in a more convenient and accessible area in Cruz Bay, St. John. The move from The Marketplace to the heart of Cruz Bay is part of Viya’s commitment to enhancing the customer experience for residents of Love City. Please note that the store at The Marketplace will close on April 22, 2024.

The new authorized dealer store will officially open on Tuesday, April 23, 2024, welcoming customers to a prime location in the newly refurbished Viya space next to Caps. With extended hours from 9:00 a.m. to 6:00 p.m., Monday through Saturday, Viya customers in St. John will enjoy greater flexibility in managing their telecommunications needs.

CEO Geraldine Pitt stated, “Having an authorized dealer location in the hub of St. John is in keeping with our mission to reinforce a customer-first mindset. This is another milestone in Viya’s pledge to provide exceptional customer service and innovative telecommunications to the Virgin Islands community—on all islands.”

Viya remains committed to providing a seamless and convenient customer experience, offering a variety of transaction and payment options to meet diverse preferences. Customers can easily manage their accounts through the MyViya app, pay online, set up auto-pay, pay by phone, or choose to pay by mail or Dropbox.

To further enhance the customer journey, the new location features a convenient payment kiosk. Customers are also reminded that they can conduct transactions anytime using Viya’s online Customer Care and payment portal at www.viya.vi, or by calling 340-774-2PAY (2729), available 24/7.

“We want to be where our customers are, making it easy for them to access our services. We are confident our new authorized dealer will work diligently to keep St. John connected,” concluded CEO Geraldine Pitt.

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About Viya

Viya is the largest telecommunications provider located in the U.S. Virgin Islands (USVI), offering a full suite of telecommunications and entertainment services. Viya’s services—designed for both business and residential customers—include wireline and wireless voice service, fixed and mobile broadband, and cable television. These services are delivered over a hybrid fiber-coaxial wireline network and a state-of-the-art 5G wireless network serving St. Croix, St. Thomas, and St. John.

In the face of impending severe weather, hurricanes and disasters, Viya emphasizes the importance of staying informed through local radio, television and social media channels to receive updates from the US Virgin Islands premier telecommunications provider.

Vice President of Public Relations and Governmental Affairs Jennifer Matarangas-King stated, “Viya remains committed to keeping customers connected before, during and after severe weather that affects our community. Through continuous communication on various platforms, including live radio shows, social media updates and engagement with customers during our community outreach events, Viya prioritizes disaster preparedness initiatives to ensure connectivity remains a vital element of community life.”

Viya’s website is a useful customer care and billing portal that allows customers to receive assistance and critical information 24 hours a day and seven days a week. Viya’s Facebook page is another source of real-time updates in the event of a disaster.

Viya also encourages customers to sign up for the Virgin Islands Territorial Emergency Management Agency’s alert system to closely track the path of impending storms and actions that are being taken by the local government. Customers can simply log on to www.vitema.vi.gov to register to receive emergency alerts on their email, wireless mobile device, or telephone.

The Viya team participates in VITEMA’s Emergency Management Council meetings and regularly collaborates with VITEMA on training initiatives and supports VITEMA’s efforts to keep the public informed of all natural disasters including hurricanes.

Collaborating closely with emergency management authorities such as VITEMA, the Federal Emergency Management Agency, the Department of Homeland Security, and the Virgin Islands Department of Public Works, Viya ensures coordinated efforts to enhance community resilience.

Viya advises customers to include critical communication equipment on the list of things that they should consider as they prepare for Hurricane Season. Ensure that modems and wireless devices are adequately charged and secure spare power sources in the event of the loss of commercial power. In addition to devices such as smartphones and hotspot devices, Viya encourages customers to include accessories such as phone chargers, solar chargers, and battery banks in their communication preparedness kit. Viya offers a variety of connectivity essentials to help prepare you in the event of power loss during a storm, including:

• Viya MiFi – A high-speed, portable mobile hotspot that provides internet via a cellular connection, for use at home or on-the-go.
  Learn More: MiFi – VIYA
• Viya Link – A powerful router with internal battery, providing next-generation speed over a cellular connection. Perfect as an internet backup for your home with seamless switchover; so, when the power goes out, you’ll automatically stay connected.
  Learn More: Link – VIYA

Finally, Viya encourages residents to actively report any down lines or overgrown trees blocking the lines that may potentially be a safety hazard during and after a storm.

In the event of a disaster, customers should refrain from moving or cutting downed lines on their property or in the vicinity of their homes because they may be active power lines, telephone lines, or cable TV lines. To report downed lines or any other Viya service-related issues, customers can contact Viya’s representatives by calling (340) 777-Viya (8492).

“Trust Viya to keep you connected, not just during hurricane season but every day,” concluded Matarangas-King.

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About Viya

Viya is the largest telecommunications provider located in the U.S. Virgin Islands (USVI), providing a full suite of telecommunications and entertainment services. Viya’s family of services, for both the business and residential markets, include wireline and wireless voice service, fixed and mobile broadband, and cable television service offered over a hybrid fiber-coaxial wireline network and a state-of-the-art 5G wireless network serving St. Croix, St. Thomas, and St. John.