One Communications (USVI) Inc’s Support for Essential Connectivity
Lifeline Is…
- A non-transferable government assistance program.
- Only available to eligible consumers.
- Limited to one discounted service per household (qualifying wireline, wireless or broadband service plans).
One Communications and the Federal Communications Commission (FCC), provides the Lifeline program that reduces the cost of basic wire line, wireless or broadband service.
Lifeline Credits
If you qualify for participation in Lifeline, you will receive a credit on your local monthly bill for the service you choose. One qualifying service per eligible household may receive the Lifeline credit.
| Home Telephone | Mobile | Home Internet | |
|---|---|---|---|
| QUALIFYING PLAN(S): | Basic Local Exchange Service, Residence Individual Line | Minimum of Local Talk & Text Plan² | Minimum of 25/3 Mbps Speed |
| Includes: | Unlimited Local Calling See Plan Details | Unlimited Local Call & Text See Plan Details | High-Speed Internet with Unlimited Data. See Plan Details |
| Regular Monthly Charge: | STARTING AT $23/mo Additional taxes, fees & surcharges may apply | STARTING AT $20/mo Additional taxes, fees & surcharges may apply | STARTING AT $79.95/mo |
| Lifeline Federal Credit: | -$5.25 -$9.25 if combined with qualifying Internet | -$5.25 -$9.25 if combined with data | -$9.25¹ |
HOW TO SIGN UP FOR LIFELINE
Certification of eligibility is done online through the Lifeline National Eligibility Verifier (National Verifier). You may do this on your own at checklifeline.org or with help from a One Communications representative at a One Communications Customer Service Center. You must complete an application to prove your eligibility. You may be required to upload documentation to verify your date of birth, social security number, residential address, and income or federal assistance program participation. Once you have been approved in the National Verifier you can sign up to receive Lifeline service from One Communications.
For more information, please contact One Communications Customer Service at 340-777-0663
Qualifying for Lifeline:
Lifeline is a federal benefit and willfully making false statements to obtain the benefit can result in fines, imprisonment, de-enrollment, or being barred from the program. Only one Lifeline service is available per household. A household is defined, for purposes of the Lifeline program, as any individual or group of individuals who live together at the same address and share income and expenses. A household is not permitted to receive Lifeline benefits from multiple providers. Violation of the one-per-household limitation constitutes a violation of the FCC’s rules and will result in the subscriber’s de-enrollment from the program. Lifeline is a non-transferable benefit, and the subscriber may not transfer his or her benefit to any other person.
You may qualify for federal Lifeline benefits if your household income is at or below 135% of the Federal Poverty Guidelines (FPG), or you participate in any of these programs:
- Medicaid (not Medicare)
- Supplemental Nutrition Assistance Program (SNAP or food stamps)
- Federal Public Housing Assistance (FPHA)
- Veterans and Survivors Pension Benefit
- Customers seeking to qualify for program benefits under the income-based standards are required to provide written documentation of their household income.
Please note: You are responsible for notifying us within 30 days of learning that you no longer meet the eligibility requirements for the Lifeline program or if you have a change of address.