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Thursday, October 22, 2026 - 12:08

Account Type

Account Name

Account#

Contact Number

Contact Email

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Product

Postpaid Mobile Issue

No Data

No Network Connectivity

Unable to Roam

Billing Issue

Other

Land Line Issue

No Dial Tone

Static

Billing Issue

Can't make or receive calls

Crossed Line

Faulty Instrument

Can't hear other party

Other

Fibre Issue Type

Technical Issue

Billing Issue

Copper Vandalism

Technical Issue Sub-Type

Red Light on Modem

No Browsing

Slow Browsing

No WiFi Signal

Unable to Connect to WiFi

No Dial Tone

Intermittent Connectivity

Voice Problem

Please check this box if you want to proceed.

Billing Issue Sub-Type

Transfer Credit Balance

General Billing Query

Rebate On Rental

Misapplied Payment

Payment Not Applied

Incorrect Charges

Request A Refund

Payment Information

Payment Location

55 Brickdam

Fogarty's

Giftland Mall

Giftland Kiosk

69 Brickdam

79 Brickdam

New Amsterdam Commercial Office

BV Commercial Office

Linden Commercial Office

Corporate Sales

MMG Agent

My MMG Account

Bank

Sure Pay

Bill Express

GPOC

Other

Bill Express

MMG Agent

69 Brickdam

New Amsterdam Commercial Office

55 Brickdam

Bank

Giftland Kiosk

Linden Commercial Office

My MMG Account

Other

Sure Pay

BV Commercial Office

Fogarty's

GPOC

Giftland Mall

Corporate Sales

79 Brickdam

Payment Amount

$

Account Phone Number Payment Incorrectly Applied To

Payment Date

DSL Issue

No Browsing

Intermittent Connectivity

No IP Address

Slow Browsing

No LAN/Ethernet Light

No Activity

Billing Issue

Other

FixedLTE Issue

No Browsing

Intermittent Connectivity

No IP Address

Slow Browsing

No LAN/Ethernet Light

No Activity

Billing Issue

Other

Wireless Voice Issue Type

Technical Issue

Billing Issue

Technical Issue Sub-Type

Device not powering on.

Device powered on but unable to make/receive calls.

Can receive calls but unable to make calls.

Can make calls but unable to receive calls.

Please check this box if you want to proceed.

Billing Issue Sub-Type

Transfer Credit Balance

General Billing Query

Misapplied Payment

Payment Not Applied

Incorrect Charges

Request A Refund

Business Name

Description of issue

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I hereby declare that the information provided in this application is true, complete and correct to the best of my knowledge and belief. I understand that in the event that if my information is found to be false or incorrect at any time, this shall result in the termination and disconnection of my service(s) with One Communications. Where applicable, I do acknowledge the provision of false information may result in additional penalties pursuant to the laws of Cooperative Republic of Guyana.

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