Residential
Business
Top Up
MyOneComm
Top Up
MyOneComm
Switch to One
Mobile
Prepaid
Postpaid
Roaming
Handsets
Rates
Fibre
Fibre Plans
Battery Backup Plans
Fixed Wireless
Fixed Wireless
Fixed Wireless + Data
DSL
Landline
Promotions
Careers
Notices
Support Portal
Support
Contact Us
Log a Fault
Forms
Rates
Troubleshoot
Terms & Conditions
FAQs
Report An Issue
back
Report An Issue
Here is your convenient online application
Monday, September 7, 2026 - 09:18
Account Type
- None -
Residential
Business
Account Name
Account#
Contact Number
Contact Email
Please wait...
Invalid email address.
Confirm Email
Email addresses do not match.
Product
- None -
- None -
Prepaid Mobile
Postpaid Mobile
Land Line
Fibre
Fibre+ Voice
DSL
Fixed LTE
Business Fibre
Wireless Voice
Wireless Voice & Data
Postpaid Mobile Issue
No Data
No Network Connectivity
Unable to Roam
Billing Issue
Other
Land Line Issue
No Dial Tone
Static
Billing Issue
Can't make or receive calls
Crossed Line
Faulty Instrument
Can't hear other party
Other
Fibre Issue Type
Technical Issue
Billing Issue
Copper Vandalism
Technical Issue Sub-Type
Red Light on Modem
No Browsing
Slow Browsing
No WiFi Signal
Unable to Connect to WiFi
No Dial Tone
Intermittent Connectivity
Voice Problem
Please check this box if you want to proceed.
Billing Issue Sub-Type
Transfer Credit Balance
General Billing Query
Rebate On Rental
Misapplied Payment
Payment Not Applied
Incorrect Charges
Request A Refund
Payment Information
Payment Location
55 Brickdam
Fogarty's
Giftland Mall
Giftland Kiosk
69 Brickdam
79 Brickdam
New Amsterdam Commercial Office
BV Commercial Office
Linden Commercial Office
Corporate Sales
MMG Agent
My MMG Account
Bank
Sure Pay
Bill Express
GPOC
Other
Bill Express
MMG Agent
69 Brickdam
New Amsterdam Commercial Office
55 Brickdam
Bank
Giftland Kiosk
Linden Commercial Office
My MMG Account
Other
Sure Pay
BV Commercial Office
Fogarty's
GPOC
Giftland Mall
Corporate Sales
79 Brickdam
Payment Amount
$
Account Phone Number Payment Incorrectly Applied To
Payment Date
DSL Issue
No Browsing
Intermittent Connectivity
No IP Address
Slow Browsing
No LAN/Ethernet Light
No Activity
Billing Issue
Other
FixedLTE Issue
No Browsing
Intermittent Connectivity
No IP Address
Slow Browsing
No LAN/Ethernet Light
No Activity
Billing Issue
Other
Wireless Voice Issue Type
Technical Issue
Billing Issue
Technical Issue Sub-Type
Device not powering on.
Device powered on but unable to make/receive calls.
Can receive calls but unable to make calls.
Can make calls but unable to receive calls.
Please check this box if you want to proceed.
Billing Issue Sub-Type
Transfer Credit Balance
General Billing Query
Misapplied Payment
Payment Not Applied
Incorrect Charges
Request A Refund
Business Name
Description of issue
Attach file
One file only.
10 MB limit.
Allowed types: gif, jpg, jpeg, png, pdf, doc, docx.
Invalid file. Please ensure the file meets the size and format requirements.
By clicking, you are giving consent to your data being stored in line with the guidelines set out in our
Privacy Policy
Please check this box if you want to proceed.
I hereby declare that the information provided in this application is true, complete and correct to the best of my knowledge and belief. I understand that in the event that if my information is found to be false or incorrect at any time, this shall result in the termination and disconnection of my service(s) with One Communications. Where applicable, I do acknowledge the provision of false information may result in additional penalties pursuant to the laws of Cooperative Republic of Guyana.
Please check this box if you want to proceed.
Submit
Here for support
We are here to help and support.
Contact support
FAQ
Submitting... Please wait.
Your Privacy Choices
back
