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What is VoLTE?

VoLTE (Voice over LTE) transforms your calling experience by using 4G and more advanced networks instead of 2G/3G. Enjoy ultra-clear HD voice quality, quicker call setup and the freedom to browse the web of use apps while you’re on a call. It’s a smarter, more seamless way to stay connected.

VoLTE is the Future of Mobile Calling in the U.S

Soon, the only way to connect and roam in the US will be through VoLTE on their 4G LTE service. We’ve teamed up with big networks T-Mobile and Verizon to bring you this upgrade.

To turn on Voice over LTE (VoLTE) on an iPhone,
you can do the following:

    1. Go to “ Settings ”
    2. Select “ Cellular ”
    3. Select “ Cellular Data Option ”
    4. Select “ Voice & Data ”
    5. Tap on the “ VoLTE ” toggle switch

Then press OK

To turn on Voice over LTE (VoLTE) on an iPhone
E-Sim or Dual Sim, you can do the following:

  1. Open “ Settings ”
  2. Select “ Cellular ”
  3. Select your “ One SIM ”
  4. Select the “ Data Roaming ” toggle switch and turn on
    “ Data Roaming ”
  5. Select “ Voice & Data ”
  6. Select the “ VoLTE ” toggle switch and turn on
    VoLTE ”

Ensure that your software is the most up-to-date
version

  1. Open “ Settings ”
  2. Tap “ Software Update ”
  3. Tap “ Download and Install ” (if the software is not up to
    date, the device will prompt you to download it).

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VIDEO – ACTIVATE VOLTE

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To check if your phone is compatible with Samsung

  1. Open “ Settings ”
  2. Tap “ About Phone ”
  3. Check Device Model Compatibility Below

To turn on Voice Over LTE (VoLTE) on a Samsung phone, you can do the following:

    1. Go to Settings and check to see if your phone has a Software Update available.
    2. If your phone currently has the latest software installed, proceed to Step 4.
    3. If a Software Update is available, this must be done before proceeding:
      1. Go to Settings
      2. Scroll down and select Software Update
      3. Select Download and Install to update your phone’s software.

Note: If another software update is
available, follow the process again until no further updates are available.

    1. Once the software is up to date, go to Settings
    2. Select Connections
    3. Select Mobile Network
    4. Make sure Data Roaming is turned on
    5. If there is only one SIM in the phone
    6. Make sure VoLTE calls SIM 1 is turned on. If you have multiple SIMs on your Samsung device.
    7. Make sure you turn the toggle switch on for the SIM card which uses your One Communication service.

Note: If another software update is available, follow the process again until no other updates are available.

  1. Go to” Settings “
  2. Select ” Connections “
  3. Select ” Mobile Network “
  4. Make sure ” Data Roaming “ is turned on
  5. Make sure ” VoLTE calls SIM 1 “ is turned on

ONE offers VoLTE on Eagle Prime, Premium and Elite as well as Liberty Prime, Premium and Elite plans.

VoLTE (Roaming Partners) Verizon T-Mobile AT&T
VoLTE on iPhone Yes Yes No
VoLTE on Samsung No Yes No
Voice via WhatsApp Yes Yes Yes
Data roaming included on Eagle Prime, Eagle Premium, Eagle Elite Yes Yes Yes

Roaming is not included on Eagle or Eagle More

VoLTE Benefits

Travel to the US with confidence knowing VoLTE connects you to the two largest networks nationwide at no extra cost. Experience clearer HD calls, faster connections, and stronger signals wherever you go. All you need is a compatible device to unlock:

  • Expanded US coverage
  • Stronger signal strength
  • Faster connection speeds
  • Crystal-clear HD voice
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