Home Phone FAQs

A fixed wireless voice plan reliably connects customers through radio frequency signals instead of wires. It provides voice service over completely wireless network.

  • FREE Fixed Wireless Handset
  • Up to 2000 FREE One to One Fixed Minutes
  • FREE Calling Features Included - Caller’s ID, Call Waiting, 3 Way Calling
  • 50 International Minutes to USA, Canada and English-speaking Caribbean countries.

Plan NameVoice 2000Voice 1000
Price$2,270$1,770
Free Minutes2000 One to One1000 One to One
50 International Minutes50 International Minutes
FeaturesCall WaitingCall Waiting
3 Way Calling3 Way Calling
Caller ID 

  • Calls to Landline, Fibre and existing Fixed Wireless Voice numbers.
  • 50 International Minutes to USA, Canada and English-speaking Caribbean countries.

Visit here and apply today. For more eligibility information or support, contact us.

Yes, you will be able to keep your current landline number.

Yes, One will provide a FREE device, installed by our technicians.

Step 1- Ensure that the device is powered on by pressing and holding down the red power key.

Step 2- Ensure that the SIM card is properly inserted into your device.

  •  Is your SIM properly inserted?
  • If not, ensure the SIM card is correctly inserted into the designated SIM slot and attempt to make or receive a call.

 Step 3-If the call fails, contact us for support via any of the options below.

Step 1 - Locate the power adapter and plug it into the designated port on your device.

  • Is the device charging?
  • If yes, allow the device to charge for 4 hours.

Step 2 - If the device isn’t charging, contact us for support via any of the options below.

Your bills are available through any of these channels:

  • Email
  • MyAccount
  • EBilling - Sign up for eBilling here
  • WhatsApp upon making a request here

Bills can be paid in the following ways:

  • My Account
  • Commercial Banks
  • One Retail Stores or Bill Payment Agents
  • Mobile Money Guyana (MMG) app or any of our MMG agents

You can use your 50 International Minutes to make calls to:

  • USA
  • Canada
  • Anguilla
  • Antigua & Barbuda
  • Barbados
  • British Virgin Islands
  • Cayman Islands
  • Grenada
  • Jamaica
  • Montserrat
  • St. Kitts & Nevis
  • St. Lucia
  • St. Vincent & The Grenadines
  • Turks & Caicos Islands
  • Trinidad & Tobago
  • Bahamas

No, unused minutes will not roll over. The 50 International Minutes are included in your monthly plan and will be added at the beginning of each month.