FAQs

Customers who sign up for the Battery Back Up Fibre Plan will receive 10% off their monthly service for six (6) months and be automatically entered for a chance to win exciting prizes, including a 65” Samsung TV, a PS5, or one month of free service

This promotion is open to new customers who sign up for the Battery Back Up Fibre Plan during the promotional period.

Eligible customers receive 10% off their monthly Battery Back Up Fibre service for six (6) months once the service is activated

Customers have the chance to win:

Grand Prizes:

  • One 65” Samsung TV
  • One PS5

Consolation Prize:

  • One (1) Month of Free Service

Winners are randomly selected every fortnight from customers who have signed up for the Battery Back Up Fibre Plan during the promotion period and have an active service.

  • Grand prizes are awarded fortnightly (one winner per fortnight).
  • Consolation prizes are also awarded per fortnight

Plan Fibre 200 BBU Fibre 300 BBU Fibre 400 BBU Fibre 500 BBU
Speed 200 Mbps 300 Mbps 400 Mbps 500 Mbps
Home Phone Included
Backup Power Unit Up to 4 hours backup power
Installation Free Professional Installation
Calling Features Caller ID, Call Waiting & 3-Way Calling

Winners will be contacted directly by One Communications via phone or other official communication channels.

  • Physical prizes (Samsung TV or PS5) will be arranged for collection or delivery by One Communications.
  • Free service prizes will be applied directly to the winner’s account.

Yes, customers must have an active Battery Back Up Fibre service at the time of the draw to qualify for both the discount and prize draws

No, each customer is eligible to win one prize only during the promotion period

Yes, this promotion is valid until May 31st, 2026.

No, there is no extra cost to enter. Eligible customers are automatically entered once they sign up for the Battery Back Up Fibre Plan.

Customers can: