Home Phone

ONE’s Wireless Voice service reliably connects customers through radio frequency signals instead of wires. It provides voice service over a completely wireless network.

Get a free Voice handset when you sign up today.
• Get up to 1000 FREE One to One minutes
• Get 50 International minutes to USA, Canada and English-speaking Caribbean
• Up to three free calling features included depending on your plan selection.
  - Call waiting
  - Caller’s ID
  - 3-Way Calling
• Pay less for calls
• FM Radio feature
• Keep your current Landline Number
• Get increased flexibility with bundled packages
• Less landline downtime
• Save contacts to the device
• Have your calls on speaker and move around your home all wire free.
• Set different ringing options on your device

Our voice plans:

Bundled minutes are valid for:

   - Calls to ONE’s Landline, Fibre and existing Wireless Voice numbers.

   - International minutes to USA, Canada and English-speaking Caribbean

Visit here and apply today. For more eligibility information or support, contact us on any of our options:

For support, contact us via any of the options below:

• Online Support
• Contact us here.

Yes, you will be able to keep your current landline number.

Yes, ONE will provide a FREE device. It will be installed by a technician.

Step 1- Ensure that the device is powered on by pressing and holding down the red power key.

•  Is your SIM properly inserted?
•  If not, ensure the SIM card is correctly inserted into the designated SIM slot and attempt to make or receive a call.

 Step 3- If the call fails, contact us for support via any of the options below.

• Online Support  
• Chat with us on WhatsApp 592-6202428
•  Email CustomerExperience@OneCommGroup.com   
• Call 0488  

Step 1 Locate the power adapter and plug it into the designated port on your device.

• Is the device charging?
• If yes, allow the device to charge for 4 hours.

Step 2-If the device isn’t charging, contact us for support via any of the options below.

• Online Support
• Contact Us

How will I get the bill? Your bills are available through any of these channels:

• EBilling – Sign up for eBilling here
• WhatsApp upon making a request here
• Email
• MyAccount

Bills can be paid in the following ways:

• Mobile Money Guyana (mmg+) app or any of our mmg+ agents
• My Account
• One Retail Stores or Bill Payment Agents
• Commercial Banks

You can use your 50 Free International Minutes to make calls to: 

• USA
• Canada
• Anguilla
• Antigua & Barbuda
• Barbados
• British Virgin Islands
• Cayman Islands
• Grenada
• Jamaica
• Montserrat
• St. Kitts & Nevis
• St. Lucia
• St. Vincent & The Grenadines
• Turks & Caicos Islands
• Trinidad & Tobago
• Bahamas

No. Unused minutes will not roll over. The 50 international minutes are included in your monthly plan and will be added at the beginning of each month.