FAQs

Fibre with Battery back-up unit (BBU) is a total home solution for broadband users. Fibre with BBU offers Internet + Telephone + Back-up power supply as a single solution. This package keeps your home internet and telephone services connected in the event of planned or unplanned power outages.

Fibre with battery back-up comes in four (4) packages. The table below simplifies available packages:

Back-up power lasts for up to four (4) hours during outages.

No. One monthly bill will cover your internet, telephone and BBU charges.

Yes. Fibre BBU comes with 12-months warranty coverage. The warranty includes manufacturer defects, and any faulty unit will be quickly replaced at no additional charge. For more details visit our Terms and conditions

Anyone within the Fibre footprint and sign up or upgrade to Fibre BBU today: 1) If you are an existing Fibre customer on our One Fibre 20 to 500 plans, now is your time to upgrade. Just visit here. 2) If you are a new customer, you can apply by visiting here.

Just visit  Upgrade to Fibre with Battery Back-up power and select from our Fibre BBU plans. Once completed, our technical team will ensure your battery back-up unit is set up within three (3) business days.