Customer Advisory
Scheduled billing system upgrade begins from Saturday, 7th February 2026 at 9pm to Sunday 8th February, 2026 at 2pm.
During this maintenance window, some billing services and international calling may be temporarily unavailable. Local talk and data will continue to work as long as you have an active plan.
To ensure uninterrupted service, we recommend that customers:
- Complete all top-ups
- Make any necessary payments
- Purchase or renew plans
before the maintenance begins.
Thank you for your understanding as we work to enhance your One experience.